Brisbane's AI Automation Agency for Service Businesses

AI automation projects are quoted based on scope and the number of automations required. Most Brisbane businesses starting with 2 to 3 automations fall within a project range of $1,500 to $5,000. That project fee covers the full build, testing, go-live, and 30 days of free monitoring. After 30 days, ongoing support is optional. We provide a fixed quote after the free workflow audit.

After the included 30-day monitoring period, you have two options. You can manage your automations yourself and contact us on an as-needed basis if something breaks or needs updating, billed at our standard hourly rate. Alternatively, a $250 per month maintenance package covers performance monitoring, bug fixes, small updates, and minor additions. If you prefer to pay per automation, maintenance is $50 per automation per month with fixes billed separately. Most clients with three or more automations find the flat package better value.

AI automation uses software and artificial intelligence to handle repetitive business tasks without human input. For a Brisbane trade or service business, this means automatic responses to new enquiries, automated booking confirmations, post-job review requests, and workflow triggers that move a job from enquiry to invoice without your team touching it at each step.

The most commonly automated tasks are lead follow-up, appointment booking and reminders, post-job review requests, customer status updates, invoice follow-up, and end-of-week performance reporting. We audit your specific workflows to identify which automations will have the highest impact in your business first. For more examples, see our guide to AI automation tasks for trades and service businesses.

An admin person works set hours, takes leave, and handles one task at a time. Automations run 24 hours a day, respond in seconds, and scale with your volume without a salary or HR overhead. For tasks like initial lead follow-up and review requests, automations consistently outperform manual processes on both speed and completion rate. We dig into the trade-offs in our post on AI automation vs hiring staff.

We work with the tools your business already has where possible. Common integrations include ServiceM8, Tradify, simPRO, HubSpot, ActiveCampaign, Zapier, Make, Google Business Profile, Xero, and most website form platforms. If your setup requires a different tool, we assess it before recommending any change.

A standard 2 to 3 automation setup (lead follow-up, booking confirmation, and review request) typically goes live within 2 weeks of the workflow audit. More complex process automation involving multiple systems can take 4 to 6 weeks depending on the number of integrations and your sign-off process.

No lock-in. AI automation is delivered as a fixed-scope project. Once your automations are built, tested, and handed over, there is no ongoing commitment. The 30-day monitoring period is included in your project fee. After that, maintenance is optional. If you choose a maintenance package, it runs month-to-month and can be cancelled with 30 days notice. You own everything we build.

No. We build, test, and manage everything on your behalf. Your team uses the outputs: enquiries arrive in your inbox, bookings appear in your calendar, review notifications come through Google. You do not need to understand how the automations work to benefit from them.

Yes, if your business takes enquiries, sends quotes, books appointments, completes jobs, and wants reviews, automation improves every step of that cycle. The specific automations vary by trade: a plumber's setup looks different to a physio clinic's. We start with a workflow audit to map your specific process before recommending anything.

We track response time on new enquiries, lead-to-booking conversion rate, number of Google reviews per month, and time your team spends on manual admin tasks. You receive a performance summary at the end of the 30-day monitoring period. Most Brisbane service businesses see measurable improvement within the first 30 days on at least one of these measures.

All automations are tested before going live. During the included 30-day monitoring period, we watch for failures and fix any issues as part of your project fee. After 30 days, if you are on a maintenance package, fixes are included. Outside a maintenance package, fixes are billed at our standard hourly rate. We are typically able to respond within one business day.

Review generation automations improve your Google Business Profile ranking directly. More reviews, posted consistently, improve your visibility in local search. Lead capture automations ensure enquiries from your SEO and Google Ads investment are responded to within seconds, increasing conversion on inbound traffic. Learn more about how local SEO and automation work together.